Frequently Asked Questions

Frequently Asked Questions

What type of license do counselors have?

Our team is comprised of NYS Credentialed Alcoholism and Substance Abuse Counselors (CASAC).

Is the facility accredited?

Yes. Our facility is CARF accredited and licensed by NYS Office of Alcoholism and Substance Abuse Services.

How can you tell if someone is using Xanax or oxycontin?

You may witness behavioral changes such as lack of interest in school or work, secretive behavior, deterioration in personal hygiene, and changes in sleep patterns.
They may begin to complain about aches and pains which might require prescriptions. Look at SAMSHA.

What is a typical day of treatment at Cornerstone?

Treatment varies depending on which modality you enter.
Detoxification unit- the day here is filled with constant medical care and supervision along with counseling as patients are tapered off substances.
Rehabilitation unit- the day here consists of various groups and individual sessions geared at preparing the individual to function outside the facility while maintain sobriety.

What services do you offer for new drugs like K2?

Synthetic cannabinoids such as K2 are treated at Cornerstone.

Do you accept people here who are on suboxone or buprenorphine?

Yes we do. Patients who present with suboxone must have the medication in the original box with enough medication to last through treatment.

What services do you provide aside from counseling?

We provide additional support services including the following; anger management, life skills training, housing assistance, cognitive behavioral therapy, medical services, and recreational services that include yoga, and Zumba classes.

What is Cornerstone’s philosophy on AA and NA?

We believe that both AA and NA are value aids to support sobriety and recovery. We encourage individuals to participate in attending these meetings both on site and off site.

Can my family bring me supplies?

Yes, they can send approved items. All items will be searched prior to delivery to the individual.

Can I have visitors/family members stop by to see me?

Detox –Unfortunately due to the short duration of treatment it is not allowed.
Rehab- One visit on the second Sunday of treatment if approved by staff.

How long is the program?

Treatment is determined by your addiction history and individual needs. Please note, the total number of days may be limited by insurance companies, and is out of our control.

Is treatment individualized?


What substances do you treat at Cornerstone?

We treat all substances.

I need treatment but have no insurance can you help me?

Yes. We can complete a submission to the Marketplace, to determine if you qualify for Medicaid benefits.

What insurances are accepted there?

Most insurances are accepted except for straight Medicare and Touchtone

If I am on medications do I need to bring them?

Yes. You need to bring any and all medications being taken and identify them to the intake team.

What items are not accepted there?

Electronic devices such as laptops, radios, cell phones, cameras and beepers are not allowed. In addition food items, nutritional supplements and vitamins are not allowed, if needed they would be provided by the facility. We strongly advise not to bring jewelry or other items of value.

What clothes should I bring?

A week’s worth of clothing is adequate.

Does Cornerstone provide transportation?

Yes. We have a fleet of vehicles to assist in picking up patients 7 days a week from 4:30am to 7pm.

How do I get admitted into your program?

Contact our admitting department at 1-800-233-9999

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